How to get Easy Social
If you're already a prepaid customer
Just dial *135*444# to move now from your current prepaid plan.
If you’re a new customer
Buy a new Prepaid SIM online, from one of our shops or authorised dealers.
How to recharge
To recharge your Easy Social plan, dial *135*card number#.
How to check your balance
To check your Easy Social balance, call 135 and choose option 1.
How to activate/deactivate the Credit Protection feature
Dial *135# and choose option 1 “my account” then choose option 4.
Out of plan tariffs
|Calls to all mobiles and national landlines ||0.6 fils/second |
|International calls to 190 selected destinations ||4 fils/second |
|Video calls to du ||1 fils/second |
|National SMS ||24 fils/SMS |
|International SMS ||60 fils/SMS |
|Multimedia Messages (MMS) to national mobiles ||45 fils/MMS |
|Multimedia Messages (MMS) to international mobiles ||180 fils/MMS |
|Data Usage (WAP / GPRS / EDGE / 3G) ||1AED / 1MB |
|Roaming Data Usage ||1AED / 30KB |
- What happens if I finish my free social data allowance?
You'll receive an SMS to let you know. Also, if you try to connect to an app that requires data, you'll be asked to either: activate pay-per-use at 32 fils/32KB, recharge for a new free social data pack, or buy a data pack. This credit protection feature helps you avoid accidental data charges.
- Can I share pictures or videos on the apps with my free social data allowance?
Yes, you can share or view videos and pictures that are in the Easy Social apps. Browsing websites, pictures, or videos outside of these apps will be charged at an extra cost. To browse outside the apps, please buy a data pack.
- Do I need to activate my Easy Social pack every time?
No. As long as you have enough credit, the pack will renew automatically. If you don't have enough credit to renew the pack, we'll retry to renew your pack during the next 3 days. If you still don't have enough credit during those 3 days, your pack will be deactivated.
- Can I take advantage of Call Home for Less, and what's the promotional rate?
Yes, anyone with our prepaid plan can take advantage of this service. For more information about this offer, visit Call Home for Less.
- Can I use the Easy Social plan on my iPad?
Yes, but first you'll need to activate Easy Social on your SIM using your mobile and recharge your balance to benefit from the free social data. Then you can start using the SIM on your iPad. You'll need to move the SIM to your mobile every time you need to recharge. Alternatively, you can recharge online via My Account.